德比皇家醫院。女子忍受痛苦的17小時急症室等待

3個月前
德比皇家醫院。女子忍受痛苦的17小時急症室等待

一名被留在事故和緊急部門等待超過17個小時的婦女的家人說,他們 "遠遠不滿意"。

史密斯女士的父親斯蒂芬-霍斯菲爾德(Stephen Horsfall)說,他的女兒來自德比郡的斯旺威克(Swanwick),在等候室里沒有食物,只有水,而且 "非常痛苦"。

他說:"經理們應該每天下到這些部門,看看能做些什麼"。

霍斯福爾先生說,外科團隊對她的護理和病房的後續護理是 "一流的",但他們 "對在急診室的等待遠不滿意"。

同時,內森-布萊克上周帶着他患有癌症的80歲母親去了急診室,在那裡她有14個小時沒有被看到,總共在那裡花了22個小時。

布萊克先生說。"他們把她放在一個側邊的病房裡。她躺在一張床上--那不是一張醫院的床,而更像是一張救護車式的手術床。"

他說,除了一杯水和護士檢查她的情況外,過了14個小時,她才被醫生看到並被診斷為心絞痛。

"他說:"被擱置那麼久是特別令人失望的,這不能反映在那裡工作的工作人員。

"從我們所看到的情況來看,他們在做三個人的工作。工作人員很友好,但他們工作過度了"。

德比和伯頓大學醫院NHS基金會信託基金說,1月至5月的急診就診人數比2021年同期高出20%。

該信託基金的臨時首席執行官Magnus Harrison博士說。"我很抱歉。作為一個信託機構,這不是我們希望提供的服務水平。

"這個問題是整個德比郡的整個系統的健康和護理問題,這表現在我們的急診部這個關鍵點上。"


The family of a woman left waiting for more than 17 hours in at accident and emergency department said they were "far from happy".

Ms Smith's father Stephen Horsfall said his daughter, of Swanwick, in Derbyshire, was in the waiting room without food, only water, and in "a lot of pain".

"The managers ought to be going down into those departments daily to see what can be done," he said.

Mr Horsfall said her care from the surgery team and after-care on the ward was "first class" but they were "far from happy about the wait in A&E".

Meanwhile, Nathan Black took his 80-year-old mother who has cancer to A&E last week where she was not seen for 14 hours, spending 22 hours there in total.

Mr Black said: "They put her on one of the side wards. She was on a bed - it wasn't a hospital bed but was more of an ambulance-type theatre bed."

He said except a glass of water and nurses checking on her, it was 14 hours before she was seen by a doctor and diagnosed with angina.

"To be left that long was particularly disappointing which is no reflection on the staff that work there," he said.

"From what we could see they were working the jobs of three people. The staff are friendly but they are overworked."

The University Hospitals of Derby and Burton NHS Foundation Trust said A&E attendances were 20% higher between January and May than the same period in 2021.

Dr Magnus Harrison, interim chief executive of the trust, said: "I am sorry. It's not the level of service as a trust we wish to offer.

"The problem is a whole system health and care problem for the whole of Derbyshire and that manifests itself in the pinch-point that is our emergency department."

編輯精選

熱門新聞