檢查員稱埃塞克斯郡消防局 "仍需改進

2週前
檢查員稱埃塞克斯郡消防局 "仍需改進

督察組說,它對在保護人們免受火災和其他風險方面的一些改進感到滿意,"但在更多領域,服務仍然需要改進"。

然而,消防部門還沒有 "解決未來的財政挑戰和資源的適當使用"--平等問題以及招聘和保留是令人擔憂的領域。

"該服務有一套明確定義的價值觀,但它必須確保這些價值觀得到充分體現,確保所有工作人員了解對他們的期望,並有適當的行為,以保持對公眾的專業和有效的服務,以及一個所有工作人員感到安全和支持的工作環境。

該服務機構透露,在上周東部地區氣溫高達40攝氏度的兩天裡,它處理了12倍於正常數量的事件。

"我為我的團隊感到驕傲。我們中的每一個人每天都在努力工作,使埃塞克斯成為每個人生活、工作和旅行的更安全的地方,我們都致力於改進。

"你只需看看我們作為一個服務機構是如何應對最近熱浪造成的許多事件的,以及公眾給予我們的支持,就知道我們走在正確的道路上。"


The inspectorate said it was satisfied with some of the improvements in performance in keeping people safe and secure from fires and other risks, "but there are more areas where the service still needs to improve".

However, the fire service had not "addressed future financial challenges and appropriate use of resources" - and equality issues and recruitment and retention were areas of concern.

"The service has a clearly defined set of values but it must make sure they are fully embedded and that all staff understand what is expected and behave appropriately to maintain a professional and effective service to the public, and a working environment where all staff feel safe and supported."

The service revealed it had dealt with 12 times the normal volume of incidents over the course of two days when temperatures across the East topped 40C last week.

"I'm proud of my team. Every single one of us works hard every day to make Essex a safer place for everyone to live, work and travel and we are all committed to improvement.

"You only have to look at how we have responded as a service to the many incidents caused by the recent heatwave, and the support the public has given us, to know we are on the right path."

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