報告稱需要努力減少肯特郡和梅德韋郡的治療延誤

3個月前
報告稱需要努力減少肯特郡和梅德韋郡的治療延誤

據一個衛生監督機構稱,需要進一步的工作來緩解整個肯特郡和梅德韋郡的緊急和緊急護理服務的極端壓力。

但它說需要努力確保沒有長時間的治療延誤。

它說,社會護理人員發現自己不得不為等待救護車響應的人提供長時間的強化護理。

它指出,在5月份,塞坎布地區的反應高於全國平均水平。

CQC運營總監Deanna Westwood說。"我們發現,由於無法招聘,或由於Covid-19造成的高水平缺勤,導致工作人員短缺,影響了整個地區的服務。

報告強調了使用NHS 111服務的人 "在呼叫回答時間上的重大延誤",並將其歸結為 "人員配置問題和需求增加"。

韋斯特伍德女士說。"在肯特郡和梅德韋郡工作的工作人員確實需要額外的支持,以管理服務的持續壓力。"

檢查員還發現,肯特郡和梅德韋郡的急診科仍然面臨着巨大的壓力。

然而,報告說,"自以前的檢查以來,已經發現了一些改進",包括 "領導層和部門內文化的變化"。

NHS肯特郡和梅德韋郡臨床委員會說,它正在投資150多個新項目,以減少等待時間,增加外科手術室的開放時間,並優先考慮有最高臨床需求的人。

他補充說:"我們如何一起工作,持續為我們的社區提供最好的護理是至關重要的,我們明白這一點。


Further work is needed to ease extreme pressure on urgent and emergency care services across Kent and Medway, according to a health watchdog.

But it said work was needed to ensure there were no lengthy treatment delays.

Social care staff found themselves having to provide long periods of enhanced care to people waiting for an ambulance response, it said.

It pointed out that in May responses in the Secamb area were above the national average.

Deanna Westwood, CQC director of operations, said: "We found that a shortage of staff, due to an inability to recruit, or high levels of absence due to Covid-19, had impacted on services throughout the area.

The report highlighted "significant delays in call-answering times" for people using the NHS 111 service and put this down to "staffing issues and increased demand".

Ms Westwood said: "Staff working across Kent and Medway do require additional support to manage the continued pressure on services."

Inspectors also found that emergency departments in Kent and Medway continue to be under significant pressure.

However, the report said "improvements had been found since previous inspections", including "changes in leadership and the culture within the departments".

The NHS Kent and Medway Clinical Commissioning Group said it was investing in more than 150 new projects to reduce waiting times, increase opening hours in surgical theatres and prioritise people with the highest clinical need.

He added: "How we work together to consistently offer our communities the best possible care is critical and we understand this.

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